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Great Hands Hospitality

Who we are…

A hospitality agency providing process-driven solutions for hospitality ventures.

What we do...

Your go-to resource for strategic support and advisory services.

Business Development

Helping your business open, from the very start to the very end. Strategy and process to launch your business.

Operations Management

Helping your business post opening. Analysis and action to get your business on track.

People & Culture

Helping your business be beloved by all. Advisory and training to build a strong team.

Administrative Solutions

Helping your business continue to grow. Tools to keep your business humming.

Our services...

Great Hands Hospitality is a team of hospitality vets that provides top-notch restaurant consulting services and fractional leadership support to businesses and individuals nationwide. Our expertise runs the gamut from strategy & advisory to operations & business development.

We offer a variety of services, including ongoing advisory and short-term project-based engagements in the specified areas below. Reach out to us to discuss your specific requirements, and let’s collaborate to develop a tailored plan to address your unique needs.

How we can help...

Business Development

Site Selection Advisory
Site visits, location advisory, lease review & negotiations support
Critical Path Development
Actionable business opening plan to stay on track and to budget
Food Menu Development
Development and implementation of menus specifically tailored to your concept
Cocktail & Beverage Menu Development
Development and implementation of beer, wine, cocktail, coffee, and general beverage menus specifically tailored to your concept
Opening Business Advisory
Service to support in opening operations, strategy and project management
Design Advisory Services
Guidance on design as it relates to a successful operation and guest experience
Business Plan Development
Goals, strategy and financial projections to support a new venture
Concept Development
Generate, refine and define ideas into actionable next steps
Onsite Opening Support
Hands on support during the opening process

Operations Management

Fractional Executive Leadership
Executive experience on the team at a fraction of the cost
Operational & Financial Analysis
Identification of issues related to operational and financial performance, accompanied by suggested solutions.
Annual Budgeting
A practical and well-informed business planning tool for effective business management
Standard Operating Procedures
Development of tools to enable efficient business management.
Cost of Goods & Menu Engineering
Procedures for product costing combined with menu optimization to enhance financial performance.
Service Standards & Training
Achieving a consistent guest experience through thoughtful service elements and moments of hospitality.
Private Events & Catering Programming
Tools and resources for creating top-notch event programming and sales initiatives
Interim Onsite Leadership Support
Hands on the ground for when your team needs extra support

People and Culture

Leadership Team Mentorship
Guidance and advisory support for your leaders and executives
Cultural Change Management
Recognizing and executing strategies to foster a healthier company culture
Hiring Strategy
Development and implementation of best in class hiring strategies
Hospitality Training
Equipping your team with both the tools and emotional skills to craft outstanding experiences
Onboarding Processes
Systems and strategy to welcome new hires onto the team
Retention Strategy
Tactics to keep your team engaged and on your side
Human Resources Tools
Resources to manage your people in a compliant and empathetic manner

Administrative Solutions

Tech Stack Advisory
Selecting and incorporating technological tools to streamline operations
Business Formation Process
Hand holding through the nebulous criteria and options
Liquor Licensing Advisory
Services to expedite the application process and ensure timely licensing
Insurance Project Management
Choosing the necessary insurance coverage for your business
Benefits Project Management
Selection of benefit programs that align with your business requirements or goals.
Payroll System Project Management
Choosing the appropriate payroll provider and integrating them into the business
Business Compliance
Audit to identify gaps in compliance accompanied by tools to get on track

©2025 Great Hands Hospitality.